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System failure

Quevino_23
Explorer

‎03-06-2021 04:42 PM

This is currently showing on the EE 4G WiFi page, Boosts section:

 

"SYSTEM FAILURE

We are currently experiencing difficulties loading this information."

 

Its' been like that for the past week.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎03-06-2021 04:52 PM

@Quevino_23  Try clearing your browser history and cookies and try again. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Quevino_23
Explorer
In response to Chris_B

‎03-06-2021 04:58 PM

Thanks @Chris_B, tried that many times, even told a representative from EE yesterday.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Quevino_23

‎03-06-2021 06:05 PM

Hi @Quevino_23,

 

Welcome to the EE Community. 🙂

 

What did the advisor you spoke to do to help? Have they flagged the issue with our support teams?

 

James

0 Helpful