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Switched to BT Broadband, as an EE customer can I call EE for support?

Phil104
Investigator
Investigator

‎15-11-2021 08:35 PM

When upgrading our phones a couple of weeks ago, we were persuaded to switch our broadband provider from EE to BT for a better deal. When we mentioned to the assistant that we had heard negative things about BT customer support, she said that BT were moving their customer support back to the UK and in any event, we could still get broadband support through EE. Is this possible? 

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XRaySpeX
EE Community Star
EE Community Star

‎15-11-2021 09:37 PM

No, you are no longer a cust of EE for BB. However you may still put queries to this EE Community, altho' BT has a Community that is far more BB-aware.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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