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Still waiting

NRay95
Explorer

‎31-10-2021 10:18 AM

I received an email from ee yesterday saying my order is on its way and that it is with the DPD courier. I called ee to see if they had tracking information and couldn’t help. I still haven’t received tracking information and DPD don’t seem to have anything going to my postcode when I called them this morning. I have had stuff delivered before without giving me the hour time slot and the driver just calling to let me know he’s 2 seconds away right before I was about to leave for work. Could you help? 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎31-10-2021 11:12 AM

Hi @NRay95

 

Welcome to the community and thanks for ordering.

 

I know you've said previously you've had a delivery with no notification before, but DPD should be in touch with you the night before, or morning of delivery to let you know when it will arrive.

 

Chris

0 Helpful
NRay95
Explorer
In response to Christopher_G

‎31-10-2021 12:02 PM

I got told it would be delivered today but still haven’t received anything from DPD 

0 Helpful