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Community Activity
Can't access Billing or Contracts
Billing just hangs forever (see below screenshot). Contracts keeps reloading and then ends up with:Sorry! Something went wrong when authenticating your account.Please try again later."Done the reset browsers (Brave and Safari). Same on Mobile. Mobile...
EE TV options, switching from sky stream.
Hello all, looking for some advice. I have quite a few questions. I have served 31 days notice to cancel sky. Prices going up to much and the admit on the call was clueless to help with my requests to downgrade to reduce costs. I see some benefits ov...
Busiest home wifi
Hi I have had this since release and I want to upgrade the router as I got the smart hub wifi6 version the rectangular shape one , I have no seen with this package you get now the new wifi 7 router so I thought hay im gonna see if I can get this seei...
Resolved! EETV UHD
When I went to store to take a contract out with eetv they said I would get uhd channels. I’ve since learned that I don’t get uhd channels. There’s literally no uhd channels under the ‘hd&uhd’ category. I was expecting sky sports uhd channels. can yo...
Travel pass usa
Hello I hope someone can help me, I'm travelling to new York for 16 days and understand that when I land I will be sent a text asking me if I want to pay £5 for a daily pass or £25 for 7 days, my questions is wjat happens when my 7 days is over? Will...
Remote issues
I have just switched to EETV. Having set up the TV Pro box, the remote does not stay connected to my Hisense TV. I have followed the instructions online to reset and re-pair the remote numerous times but it only seems to control the volume for a fe...
Restrictions
After several conversations today with EE and not getting anywhere, I asked to find out when my contract was up for renewal. I’d like to know why you have restricted my mbps speed to less than 10?! I’m miles away working and now cannot even have a c...
No internet
I can’t get into the internet, it keeps flashing pink. I’ve checked all the cables taken the plug out it just keeps flashing
Roaming in Germany - What is the current situation?
When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +). Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G...
WiFi Calling keeps self-disabling
I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...
