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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2469 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15062 Views
  • 51 replies
  • 65 Helpful

Samsung Galaxy Watch contract termination

in August 2019 when I took out my latest phone contract, I also decided to get the Samsung Galaxy watch. I'm being charged £20 a month but no longer use or wear the watch for various reasons.  Is there a way of returning the watch? Or is there anythi...

nat_2211 by Visitor
  • 1136 Views
  • 1 replies
  • 1 Helpful

Register new SIM

I received my new SIM yesterday. I am currently a customer of EE and just updated my contract. I put the SIM in, waited 24 hours for it to register with EE and nothing. I have done the switching on and off,  but to no avail. Please help.

Em-99 by Visitor
  • 740 Views
  • 1 replies
  • 1 Helpful

No service

Hi my number was ************ but now it says no service i know the contract has finished but I’d like to keep my number    [mod edit: removed personal details from the forum]

Arnoldk by Visitor
  • 513 Views
  • 1 replies
  • 1 Helpful

Sim question - Urgent

Hi, I need some advice, I am struggling to pay my pay mobile bill at the minute due to personal reasons, I have phoned EE customer service and I have explained my situation and I got told that since I can't pay at the minute, my services will get res...

Gay_Guy546 by Valued Contributor
  • 819 Views
  • 8 replies
  • 4 Helpful

Turn off receive calls on alexa

Hi I’m keen to use EE calling on Alexa but Alexa rings every time my phone does , whether or not I’m in the house and at all times of the day when my children are asleep. Is there anyway to use this functionality without having the Alexa ring every t...

Nicklev by Visitor
  • 2387 Views
  • 2 replies
  • 1 Helpful

Status of my order

I made an order on Sunday for a Samsung A21s as an upgrade. The confirmation e-mail came that night. I've heard nothing since. The order number is xko280227055. It has not worked on the order tracker.