I have entered my PAC code correctly but got text saying it is incorrect

iluvsnowlc
Visitor

‎10-07-2020 05:05 PM

I have entered the PAC code from my previous provider three in transfer number correctly, but everytime I do this, it tells me the code is incorrect

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎10-07-2020 05:55 PM

@iluvsnowlc  Call customer services and give them the code.  Just to point out your number will not be ported across now until Tuesday. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎11-07-2020 07:54 AM

Morning @iluvsnowlc

 

Welcome to EE and the community 🙂

 

That's great advice from @Chris_B, if you give us a call our Mobile Care team will get your number transfer set up for you.

 

Please see our How do I transfer my number to EE? Help page, for information on what to expect during the transfer 🙂

 

Let us know how you get on.

 

Leanne.

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