Community Activity
Resolved! Can’t set up WiFi controls in the app
EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works
Smart Hub Plus SH31B Router Firmware changelog
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
Can't get my EE mobile account and broadband account linked on the EE app
I have an EE mobile and EE broadband account but they are linked to two different email addresses. What this means is I have to sign in separately to access either one which is really inconvenient on the EE appI have tried contacting EE customer supp...
Mobile phone ee
Hi my mobile phone will not allow me to calls or texts. Saying no network available. Everything else seems to work. I've tried restarting phone and sim card.
landline voicemail
How do I turn off voice mail service without going crazy in the meantime?
Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
Hybrid Connect, Signal is 3 red bars No SIM
Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...
Home Screen
Myself and partner both have an iPhone 14, my partner can turn mobile data on and off from the Home Screen. When I try to do it I can turn it on from the home screen but to turn it off I have to go into the settings in the mobile data and turn it off...
EE digital phone adapter stopped working with corded phone
My mother has an oldish corded phone plugged into a EE digital phone adapter which went dead, no dial tone, would not ring and could not make calls from it, but the EE adapter it was plugged into was still showing a solid aqua light. I tried switchin...
Local tower outage
EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...