No confirmation of mobile phone order

[Joanne300]

Hallo,

I placed an order online for a mobile phone through EE earlier this afternoon but have not received a confirmation of this by email or text message. Is this usual?

[Christopher_G]

Hi @Joanne300

Welcome to the community. 🙂

Have you checked your spam/junk folder? You should get a confirmation email within a few hours of ordering.

Chris