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Start my pack early

Rustic17
Contributor
Contributor

‎06-02-2021 11:16 AM

I have spent over half an hour trying to do this, texting NOW to 150, then AL to 150, but still hasn't worked. It must be simpler than this?

23 REPLIES 23
XRaySpeX
EE Community Star
EE Community Star
In response to Ssykes1

‎07-10-2021 02:07 AM

@Ssykes1 : Can't you just buy the same pack early & then text NOW to 150. After all it can't start until you've bought it. Otherwise you won't buy it until the current pack expires.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JBvillain
Visitor

‎18-11-2021 05:53 PM

I have the same problem, did you manage to find the solution? I am on DATA1 which doesn’t exist in all packs anymore, but I have accumulated a lots of boosts that I don’t want to loose

XRaySpeX
EE Community Star
EE Community Star
In response to JBvillain

‎18-11-2021 06:00 PM

@JBvillain : You don't lose your legacy boosts when you switch to a modern pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to XRaySpeX

‎18-11-2021 06:10 PM

You can no longer start a legacy pack early. You either:

  1. Keep on the same legacy pack: Wait till its expiry date even when some of its allowances have run out & then buy the same legacy pack. To tide you over in the meanwhile you could buy add-ons, OR
  2. Switch to a modern pack: Buy a new pack & then texting NOW will start it immediately, forsaking the legacy pack for ever.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful