Moving from BT to EE (SIM only, and Broadband)
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10-11-2021 12:01 PM
Good morning all.
I'm moving to EE from BT (a family pack of 4 SIMs and a Broadband Fibre Plus plan)
My Broadband switchover date is the 23rd of November.
I've a few questions 🙂
My four SIMs have arrived already, I have my PAC codes from BT, and I'm wondering if I should activate my EE SIMs right away and start using them, or wait until 23rd?
What's the process for getting the smoothest switch-over of our existing mobile numbers? I've seen the 'Transfer My Number' guide - is it simply a question of living with up to 24hrs of our mobile numbers being different until the transfer kicks in? Or should I revert to the BT SIM while that process happens?
I have 4 SIMs which are labelled with four new numbers (I guess allocated by default) does it matter which SIM goes in which phone? I don't see anything to indicate a correspondence with existing numbers. Incidentally, the PAC numbers from BT are the same for all four of our phone numbers.
If I do activate my SIMs now, will I end up with different billing dates for Mobile and Broadband?
Finally, one of the SIMs was sent by courier, and the other three by post - which seems odd. Is that usual?
Many thanks for any guidance (while working from home, I'm keen to minimise down time!)
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10-11-2021 12:10 PM - edited 10-11-2021 12:11 PM
- Your BB & its go live date have no bearing on your SIMs & the porting of their nos. They are independent of each other.
- Billing for BB & mobile are entirely separate of each other. However you can arrange with EE to be billed on the same day of the month.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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10-11-2021 12:41 PM
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10-11-2021 12:48 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
