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10-11-2021 10:36 AM
Hi, I have placed an order for the iPhone 12 but havnt received an order number or confirmation email. The £30 upfront fee is pending in my bank so unsure if the order is actually being processed or not?
10-11-2021 12:42 PM - edited 10-11-2021 12:43 PM
Hi @Nat_141987.
Welcome to the community.
If you haven't received a confirmation email of your order I'd recommend getting in touch with our Customer Care team.
They will be able to check your account and give you an update on the order.
Jon
