Community Activity
Broadband kit arrived but I am changing my home address
Hello, My new EE braodband kit arrived a few days ago. However, we now have plans to shift to a new location. I just got an email asking to return the kit. Should I return it or can they allow me to take the new broadband kit to my new location when ...
Openreach do not want to be reached.
I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....
Resolved! Scam to all numbers from 150
I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...
I can NEVER upgrade online
I have been with EE for many many years. Everytime I want to upgrade I can't fo it online and have to ring EE, spend ages on the phone and that isn't an easy way to do it when I can't compare options. Last two times they've said I can't upgrade onlin...
Attempting to upgrade
Hello,I am online and attempting to upgrade my old Huawei phone that went out of contract in 2023, to a cheaper deal than I am currently paying ( for a Samsung 25 or similar) but I keep being told that the monthly repayments aren't suitable for my in...
Resolved! Changing from three to EE
<span;>Hi, i currently have a contract with three but am thinking about moving to EE due to issues i had abroad that three did not help with. Ill soon be buying a new phone and wondered if its possible to keep the same number when switching phones an...
I want to add another EE number on my app
I have another EE number i want to link the number on my app
Sim disconnected
Hey I've had my ee sim for years and most of my accounts are still connected to its number which has been disconnected is there a way I can claim this number back and as soon as possible
24month perk discount
Hi I’m on my husband contract and have a 24 month perk discount, but it’s only been 19 months and they say it’s expired and my text I got say can redo when I upgrade, 24 months hasn’t finished why have they took it off when it not been full length of...
WiFi schedule not activating
I have set up some WiFi schedules for my kids, but they don't appear to be kicking in. Is there something else I should be doing?