For up-to-date information and comments, search the EE Community or start a new topic. |
21-04-2020 11:12 AM
Hi
Both myself & my husband have EE accounts. Does anyone know how we link them as a family account so I can share my data allowance with him? Keep following links on the EE website but its just taking me round in circles!
Thank you in advance
Jules
Solved! See the answer below or view the solution in context.
21-04-2020 11:56 AM
@mrsjc2019 you need to be patient when calling customer services as they are dealing with a lot of customers because of the current situation.
21-04-2020 11:49 AM
@mrsjc2019 to be able to gift data on all devices have to be on the same account, one of you will have to take ownership of the other persons contract and so payments come off one account you can then gift data. For one of you take ownership you will need to call customer services with both of you present.
21-04-2020 11:54 AM
Thank you, I will do that.
Jules
21-04-2020 11:56 AM
@mrsjc2019 you need to be patient when calling customer services as they are dealing with a lot of customers because of the current situation.
21-04-2020 12:04 PM