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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3008 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16299 Views
  • 51 replies
  • 65 Helpful

Samsung watch active 2 order

I've ordered a the Samsung watch, I received email saying it was on way bit have not heard any further information on it?is it available, out of stock?

Order Tracking - Add to plan

Hi All, Hoping someone from EE can assist, i recently took delivery of an add to plan device. In which i recieved no notifications of despatch, no tracking and no courier updates. Which was quite frustrating, as it gave me no idea of arrival, but ite...

Sending old device

I upgraded my phone the other day and received my new one in the post, but wasn't given anything to send my old phone back? 

Paying for an early upgrade.

Hi today I have paid for an early upgrade (£207) for an iPhone 11, this was at 16.55pm I have now had an email from EE at 20.32pm asking me to contact them by phone to give more information. Why is this?

Resolved! Sharing Data

Hi Both myself & my husband have EE accounts.  Does anyone know how we link them as a family account so I can share my data allowance with him? Keep following links on the EE website but its just taking me round in circles! Thank you in advance Jules

mrsjc2019 by Investigator
  • 2477 Views
  • 4 replies
  • 3 Helpful

Pre-ordered Samsung

Hello,I have pre-ordered a Samsung Fold 5G more than a month ago and I have not gotten a delivery to my house. Although I didn't get the phone, I am receiving bills to pay for the phone.How can I make sure that my phone will arrive ?Thanks.

CristianB by Investigator
  • 494 Views
  • 1 replies
  • 0 Helpful

Nintendo Switch Lite now in Stock Add to plan

Afternoon All I managed to order a Nintendo Switch LITE in Grey today, they are back in stock for anybody waiting , I spoke to EE confirmed order and processed payment , I will receive tomorrow.  the customer service rep was shocked as she stated thi...

Marrila by Skilled Contributor
  • 808 Views
  • 1 replies
  • 0 Helpful

Upgrade delivery date

Upgrade ordered on 18th April xkoxxxxxxxxx. Confirmation received but no delivery date. No money taken yet.   [mod edit: please do not post personal information on the public board. Thanks!] 

Jack_65 by Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

Upgrade Apple Watch - Security Pin

I am trying to upgrade my apple watch contract and I am so close to completing the order but it is asking for a security pin.The pin will be text to the line's mobile number but I cannot receive a pin/text to complete my upgrade as it uses a differen...

azchtk by Visitor
  • 1349 Views
  • 1 replies
  • 0 Helpful