Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Delivery

I ordered the Samsung s20 ultra on the 10th of March. My tracking says awaiting confirmation. I chose to have my order delivered to my local EE store but due to the current epidemic of covid 19 my local store is closed. I am wondering is there any wa...

Tconnor94 by Investigator
  • 578 Views
  • 4 replies
  • 0 Helpful

Key workers

I know your giving nhs workers free data but is there anything for the other key workers out there ?  I’m a key worker as I work for the transport industry and I’m still out there working.  I know o2 are giving their customers free calls. 

Malkyffc by Explorer
  • 705 Views
  • 3 replies
  • 1 Helpful

SIM only upgrade - monthly cost higher than agreed.

Good afternoon, On Friday , I upgraded my plan to the SIM only 12mth 1000 GB £23 (inc VAT) - this was clearly stated in the shopping basket and double checked for hidden costs before agreeing to the plan. This was a time limited offer and is now no l...

Upgrade

I’m trying to upgrade my sons phone, as it is broken.However, EE need to send a PIN to his number but his phone is off snd broken! please help.

Yart by Visitor
  • 395 Views
  • 1 replies
  • 0 Helpful

Resolved! new phone

i am wanting to buy a new phone but continue my current contract. i do not want to be tide into a new contract as i am moving to the states at the end of the year. my current phone is acting up so i need a new one. can anyone point me in the right di...

Resolved! New phone hasnt arrived.

On the 17th april I decided to upgrade my phone early, I managed to complete it all online, I got a confirmation email with the reference number. I had to pay the early upgrade fee also. I havent heard anything since, no money has been taken out my a...

torsjm05 by Investigator
  • 2550 Views
  • 7 replies
  • 0 Helpful

Replacement SIM

My son has lost his phone and i want to let him use an old handset of mine. However I can't get a new SIM from a shop due to current coronavirus shutdown, and phone line is only for 'highest need' customers. Is there a way to get a replacement SIM se...

AllRise by Investigator
  • 540 Views
  • 1 replies
  • 0 Helpful

Upgrade

Trying to get an upgrade and I get a first email saying order confirmed then a second later emailsaying this - “Hi Thank you for placing your Upgrade order with EE. We hope to get your order fulfilled very soon, however there is a discrepancy between...

Dan7474 by Explorer
  • 474 Views
  • 3 replies
  • 0 Helpful