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Setup of a credit card for pay as you go packs won’t complete

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quigley301
Visitor

‎26-06-2021 01:16 AM

My UK Debit Card has expired. I tried to replace it with a Visa Credit Card with a USA address. The “add card” won’t complete. I then tried to update the expiration address on my expired UK Debit Card with the edit function and that won’t complete. I am using the credit/debit card to buy pay as you go packs. Any help will be appreciated. 

 

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1 SOLUTION

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XRaySpeX
Grand Master
Grand Master

‎26-06-2021 02:15 AM

@quigley301 : Try using Fast Top Up online.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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Go to solution
XRaySpeX
Grand Master
Grand Master

‎26-06-2021 02:15 AM

@quigley301 : Try using Fast Top Up online.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)