Sending phone back within 14days

[amcgrath5]

I have upgraded but no longer want the phone or contract and I have have put in a request to return the phone but have had no further instruction.

[Christopher_G]

Hi @amcgrath5

Welcome to the community.

How did you put through this request and how long ago was it?

Chris

[amcgrath5]

Hi Chris,

I followed the instruction on the sheet that came with the phone and I did
it on Friday or Saturday.

Many thanks

Amy

[Christopher_G]

It may be worth calling our Mobile Care team to make sure the request is going through, @amcgrath5.

Let us know how you get on.

Chris