Send old phone in under trade in last Wednesday

[Mpfowler]

I sent my phone back on Wednesday 1st under special delivery, unfortunately I have misplaced the receipt however I’m still getting messages from EE saying they haven’t received it, but I sent it off under 1st class 

[Leanne_T]

Hi @Mpfowler

Thanks for coming to the community. 

Once the return has been processed we will let you know. 

If you would like to check this, please get in touch with Brightstar by either calling 0208 732 3798 or you can email eeconsumer.uk@brightstar.com

Leanne 🙂