cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Samsung s21 back order

STEViiE
Investigator
Investigator

Hi I have a back order for a Samsung galaxy s21 128gb phantom grey.

 

was just hoping someone could tell me when they are expected to be back in stock and out for delivery.

 

thanks

9 REPLIES 9
Jon_K
Former EE Employee

Hi @STEViiE.

 

Welcome to the community.

 

When did you place this order?

 

Did you get a confirmation email?

 

Jon

I placed the order 2 days ago, the only email I received was a order confirmation but no delivery date or anything like that

 

thanks 

Jon_K
Former EE Employee

Thanks @STEViiE.

 

Are you able to track your order using our online order tracker?

 

It will update when there has been any movement on your order.

 

Jon

This is all I got.

 

 

ECE2D074-F083-40E6-BAF0-8AA81806A386.png

 

9D261FD2-A34C-4DEE-923B-4E514176CF48.png

 

Jon_K
Former EE Employee

Thanks @STEViiE.

 

Your images may get rejected if they contain personal information such as order numbers.

 

What does our tracker say if you try to track your order with the order number?

 

Jon

It says delivery date: awaiting confirmation
Leanne_T
EE Community Support Team

Hi @STEViiE

 

Thanks for coming back to us. 

 

The model you have ordered is showing, 'Out of stock now - Available to order. Expect despatch within 7 days'

 

You will receive a text or email from DPD with delivery information, once your phone has been dispatched. 

 

Leanne 🙂

jarkimond
Valued Contributor
Valued Contributor

Hi STEViiE - did your phone arrive yet?