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01-09-2021 02:19 PM
Hi I have a back order for a Samsung galaxy s21 128gb phantom grey.
was just hoping someone could tell me when they are expected to be back in stock and out for delivery.
thanks
01-09-2021 04:17 PM
Hi @STEViiE.
Welcome to the community.
When did you place this order?
Did you get a confirmation email?
Jon
01-09-2021 04:22 PM
I placed the order 2 days ago, the only email I received was a order confirmation but no delivery date or anything like that
thanks
01-09-2021 04:41 PM
Thanks @STEViiE.
Are you able to track your order using our online order tracker?
It will update when there has been any movement on your order.
Jon
01-09-2021 05:06 PM
This is all I got.
01-09-2021 05:13 PM
01-09-2021 06:26 PM
Thanks @STEViiE.
Your images may get rejected if they contain personal information such as order numbers.
What does our tracker say if you try to track your order with the order number?
Jon
01-09-2021 06:30 PM
02-09-2021 08:22 AM
Hi @STEViiE
Thanks for coming back to us.
The model you have ordered is showing, 'Out of stock now - Available to order. Expect despatch within 7 days'
You will receive a text or email from DPD with delivery information, once your phone has been dispatched.
Leanne 🙂
08-09-2021 03:13 PM
Hi STEViiE - did your phone arrive yet?