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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2914 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16089 Views
  • 51 replies
  • 65 Helpful

Resolved! Can't Upgrade Without Security Code

Hello, I need to upgrade my phone as my current handset is broken. However I can't receive the security code by text nor can I phone them. What can I do? This feature seems incredibly short-sighted as a great deal of people needing to upgrade probabl...

Up grade

I ordered a new phone on Monday and paid for a up grade. I haven't heard anything about it 

No order confirmation by email

Hi Started an upgrade on the 3rd September for the s21 (I know there is a stock issue) but I never received a confirmation email... Only the text to track the order.I'm gonna need the order confirmation to claim the goodies from Samsung.....How can I...

JonnyManc by Contributor
  • 553 Views
  • 3 replies
  • 1 Helpful

Praise for Joanne xxxxxxxxx in Sunderland

Just wanted to write in praise of Joanne xxxxxxxxx in Sunderland for the great call this morning. Eveyrthing done quickly, with a friendly approach and good humour. Much appreciated, and stands out from the crowd.   [mod edit: removed employee's surn...

HOTL by Visitor
  • 1532 Views
  • 1 replies
  • 0 Helpful

Re: My EE - let us know what needs to be fixed

each time I select and pay for a 1 GB data too up I receive a text message confirming I received a package for 500mb. price says £3 for 1gb.i receive 500 mb for £5.very frustrating 

Rehah3 by Explorer
  • 446 Views
  • 3 replies
  • 0 Helpful

Data

Is it possible to get sim only data for my tablet for use without WiFi. Do I need a sim card and how do I go about it. Thanks

Janc1508 by Investigator
  • 381 Views
  • 1 replies
  • 0 Helpful

Replacement Sim

I lost my phone and my sim card saturday night, i ordered my replacement sim sunday afternoon when should this roughly come? it’s been 3 days

Charge to Bill not Refreshed on Bill date

Hi Can anyone help, I currently have Mobile Phone set as Payment method in iTunes for various subscriptions as well as using BOKU. This has now stopped working and a message says charge to bill limit reached and will reset on my bill date which was 2...

Deansgate by Investigator
  • 885 Views
  • 1 replies
  • 0 Helpful