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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
Dave1458
Established Contributor
Established Contributor

Supposed to get the phone tomorrow now 🤞🏽🤞🏽🤞🏽🤞🏽🤞🏽🤞🏽🤞🏽

rhiang1984
Established Contributor
Established Contributor

@Dave1458 

 

Yes I just had a email from DPD too, looks like I be waiting in the car for the parcel with my passport shown thru the window as proof! Can't wait for it now 😁

is this the S20 ultra ?

Bobless
Valued Contributor
Valued Contributor

I'm really looking forward to receiving the DPD email

Dave1458
Established Contributor
Established Contributor

@ChelleP yep grey 128gb 🤞🏽🤞🏽

rhiang1984
Established Contributor
Established Contributor

@ChelleP 

 

Yes this is the 128gb grey s20 Ultra and hopefully my budsplus as well 🤞

 

 

i am calling them now also

 

did you do it over the phone? and how come this has changed again? has more stock come in?

Dave1458
Established Contributor
Established Contributor

@ChelleP must have, I was told yesterday they had none.

they are still telling me the same BS on the phone that they cant tell me when it will come.

 

please advise what  you differently so i can try also as it might help lol?

Dave1458
Established Contributor
Established Contributor

@ChelleP my original order was by phone 3rd march for the s20 ultra 512gb, so it's been dragging on a bit, then last Sunday after all the post's on here and the fact I'd just read that Samsung under estimated the ultras popularity  by @ 10% therefore didn't produce nearly enough I gave up and changed the order via phone again to the 128gb, I was told then that there where still a few in stock and I'd get it yesterday, it never turned up but the buds + did, so I got onto them again and was told sorry none in stock but should be no more than 7 days. The rest you know 👍🏽