Community Activity

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Visitor
  • 144 Views
  • 4 replies
  • 1 Helpful

Set up wifi controls App, blank screen

Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??

DavidT95 by Investigator
  • 26 Views
  • 4 replies
  • 0 Helpful

WiFi Pro devices not actually WiFi 7 compatible

I recently upgraded to full fiber, the new hub and WiFi Pro extenders looked like a good solution with the more powerful WiFi 7 option. Since the broadband was installed I've had nothing but headaches, when I'm connected to the hub it's great, 907Mbp...

Was told I can upgrade to a full roaming contract

Hi recently transferred from BT to EE and in the process was told I could, for £4 a month more, temporarily upgrade my non roaming contract to a roaming one. I’m off to Netherlands ( from UK) via France & Belgium. I have unlimited data, and would lik...

Poor wifi coverage after moving from BT to EE

Has anyone else experienced poor coverage with the EE Smart Hub and Smart Wifi plus units?  - I switched over from BT and their hub and one wifi disc gave me full coverage inside the house, outside for my security cameras and on my patio. Now with th...

5HH by Investigator
  • 261 Views
  • 10 replies
  • 7 Helpful

Shared Rural upgrade

Will Langholm be getting a well earned upgrade the net work is currently very poor and underpowered see screenshot - translates to 1 bar strength and 18mb download and 2mb upload - very poor service 

IMG_7616.jpeg

Unknown number in EE app? (it was a smartwatch)

Upon opening the EE app I noticed a number in there that I did not recognise, and after a call with 150 we worked out it was an old watch that was cancelled years ago. I wasn't able to interract with it or do anything but see the number, but wanted t...

Unable to receive calls roaming Thailand

We are roaming in Thailand and since May 20 we can no longer receive calls. From discussion many people roaming having exact same issue across at least 4 countries I am aware of, all with EE sims.We have tried in country (Thailand) and from numbers i...