Samsung s20 ultra order

[Mike197928]

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

[davj]

@Christopher_G nicely sidestepping the point he was actually making, but then we are used to that, aren't we?

[5hIfTy]

@denYo I'm sure the Huawei P40 Pro is a brilliant phone but personally the camera wouldn't make up the lack of Google Play store and apps for me.

I personally wouldn't want to rely on APKs to obtain apps.

[Bradley1873]

Ordered the Grey S20 Ultra on 7/320 and had no correspondence about the order. I'm just off the phone to EE there. Apparently my order was left as an 'Open order' or something. Long story, short the boy on the phone has sent the order through to the shop I ordered the phone from and said the phone should be with me within the next 2 days....if the phone is in stock

[77cats]

@Bradley1873 Count possibly a couple of days for DPD.

The P40 Pro really looks like a good phone and camera. At that level, the differences are minor. Here, the RYYB sensor on top of the pixel binning gives great low light capabilities and the zoom on the Plus seems better. 

[MissRoseGold]

Which memory size? 128GB or 512GB

[Bradley1873]

512 GB

[MissRoseGold]

So they have a stock of 512gb phones that can be sent to stores? 

Something doesn't add up here.....

[Staffie85]

This is what we have been dealing with since day one.

One staff says/promises one thing and another totally contradicts it 🤦🏻‍♂️

Would be more then slightly annoyed if someone who ordered there's on the 7th of the 3rd, is receiving there's before me...

When I ordered on the 26th of the 2nd...

So much for first come, first served basis 😒

[Staffie85]

@Bradley1873 can you let us know if you receive the 512GB model, please?

Would really appreciate to know if stores have stock there holding, while everyone else is waiting.

[MissRoseGold]

I totally agree and to be honest I was not fussed if it was late at first as my contract was up on April 14th. However it's gone way past that as I pre ordered February 28th.

I have been on the phone to Samsung, who are allegedly going to pass on my concern and get back to me via email. The law student (just finished a 3 year degree) in me is questioning why EE would still continue to sell a phone, promise to deliver when stock is received from Samsung, YET the people who have pre ordered cannot be given a date for delivery. 

I would be more than happy if EE could also shed some light on this. You cannot sell what you don't have.