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Community Activity
Connection problems with broadband
Hi I missed a payment for my broadband which resulted in my broadband being frozen, but have since paid it but it’s yet to reactivate, I made the payment on Saturday last week and it usually only take a day for the services to be resumed, but yet it’...
WiFi Pro devices not actually WiFi 7 compatible
I recently upgraded to full fiber, the new hub and WiFi Pro extenders looked like a good solution with the more powerful WiFi 7 option. Since the broadband was installed I've had nothing but headaches, when I'm connected to the hub it's great, 907Mbp...
Netflix cancelled
Hi it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...
Was told I can upgrade to a full roaming contract
Hi recently transferred from BT to EE and in the process was told I could, for £4 a month more, temporarily upgrade my non roaming contract to a roaming one. I’m off to Netherlands ( from UK) via France & Belgium. I have unlimited data, and would lik...
Resolved! EE switch credit
Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!
Best Customer Service Experience Ever!
I just want to say what an amazing agent you have in your company and your lucky to have her !Vivienne helped me by way of support and a solution to an ongoing problem that I couldn’t see a way out of .Vivianne shocked me at how supportive your team...
Screen mirroring iPad to Samsung no longer working?
Since upgrading my broadband I can no longer screen mirror from my iPad to my Samsung TV. This was working with my previous EE Broadband Hub, I have recently upgraded and now my iPad will not find the TV despite being on the same broadband. Is there ...
Shared Rural upgrade
Will Langholm be getting a well earned upgrade the net work is currently very poor and underpowered see screenshot - translates to 1 bar strength and 18mb download and 2mb upload - very poor service
Saving Voicemail Permanently
My mother in law has died. My wife wants to save her mum's last voicemails to her. How can she save them permanently. She doesn't have an iPhone.
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
