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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739

I've been told EE hope to have the 512gb Ultra's delivered by April 21st. 

 

I pre-ordered my cosmic grey phone on Feb 28th. 

 

Had anyone received this model in either colour?

Just got a message in the DPD app to say its delayed due to unforeseen circumstances  

Usman7
Valued Contributor
Valued Contributor

@briangee i looked on the postcode curvier and there are no disruptions in my area so confused as to why it didn’t go ahead today and the App still showing 3rd March

just received my s20 ultra black 128gb which I ordered last 6th of march online. really worth the wait. I'm really happy! I hope you'll receive yours soon! 🙂

Did you order the black or grey one, I ordered the black 

@Doodle-s did you order the grey or black s20 ultra 

Did your dpd app state it was coming today or tomorrow? 

Usman7
Valued Contributor
Valued Contributor

I ordered the black 128gb and the app stated today until this morning

@Usman7  When did you order the black one 

Usman7
Valued Contributor
Valued Contributor

End of Feb but the order didn’t go through till 6th March for some reason