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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
howard72
Established Contributor
Established Contributor

Well we have to wait and she personally dont think they have a clue and the all set up of the pre order system his a total farce,If I dont have at least at date by next Wednesday I'm cancelling and il wait for the note 20 

I'm still waiting for my order. Getting sick of asking ee wish they would just tell us the truth 

My issue is just with the communication from EE about the delay not one attempt to contact me and say they had an issue, its just my phone hasnt turned up

Bigdog1979
Established Contributor
Established Contributor
Just spoke to ee again and at 1st tried to tell me it had not been released yet ! I said pls b4 talking rubbish I no it was released by ee on th 10th as my freind got the phone I ordered and I ordered b4 him with ee so gets manager ain't got a clue could be any day but now gone to no date pls talk to each other do they not have meetings etc Sent from my Samsung Galaxy smartphone.

Any news, has anyone had their phone yet ?

Gary_H
Established Contributor
Established Contributor

Nope however when I get a delivery notification I will let you all know. Hopefully Friday dpd will send me something but maybe not. Can only play the waiting game.

Graeme2812
Established Contributor
Established Contributor

I'm pleased to say I have just unboxed today's delivery of my brand new S9+ that I pre-ordered with EE before it launched. 😜

 

On a serious note, no change to my order status placed on 4th March. Delivery date still "Awaiting Confirmation". 

Anyone on here order before 23rd Feb?

Yes

Yeah ordered 21st.... Patiently waiting.