cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
Bigdog1979
Established Contributor
Established Contributor
It should have had this when ordered on 18th of February no guaranteed be there the 10th then text 13th I mean I can get the s20 plus but what about money put out as paid quite abit for case etc still being told could be any day up to 23rd let's see as each person I talk to says something different ! 4 call centres all been given different script but what annoys me is I get told dates and they haven't even checked name number passcode etc lol and I even ring off my partner phone so no seeing my details so that's how you no there full of it Sent from my Samsung Galaxy smartphone.
Pritstick86
Established Contributor
Established Contributor

Seems like Tesco mobile is the only place that has the phone in stock 🤔 considering jumping ship.....

 

https://www.tescomobile.com/shop/samsung/galaxy-s20-ultra-5g/cosmic%20black/length-12/upfront-0

Johanm
Established Contributor
Established Contributor
Kamakshi
 at 9:24, Mar 18:
I’m really sorry but the phone you’re looking for is not in stock at the moment. We’re looking to get more stock soon however I won’t be able to tell you by when it will be available. 
 
Tesco has nothing
Dave1458
Established Contributor
Established Contributor

If you scroll past the free delivery bit it does say out of stock, had done for about a week now.

Bigdog1979
Established Contributor
Established Contributor
Well I'm on Tesco site and clearly says order in next 6 hrs for next day delivery!!Sent from my Samsung Galaxy smartphone.
Pritstick86
Established Contributor
Established Contributor

Yip that's what I'm looking at too 🤔

shame you cannot buy it sim free. its a good sign though that its available 

Graeme1905
Valued Contributor
Valued Contributor

@Earle90 you can buy it direct from Samsung over 24 months @0%

samsung says online 4th of april for shipping

They do trade in as well to lower cost. Then you can get a sim only deal 🤷‍♂️