Samsung s20 ultra order

[Mike197928]

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

[OZ1965]

We only have from the 10th of March and till the12th of April to put the claim in on the app on the phone

[Leanne_T]

Hi @OZ1965

Thanks for coming back to the community.

You can make your claim any time between 10th March and 30th May 2020.

For full terms and conditions, see www.samsung.com/uk/galaxys-preorder

Thanks.

Leanne.

[Stewy84]

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So can’t find who it was that wanted me to tag them, but glad I cancelled and ordered the iPhone! 

[Becks29]

What's the difference between iphone and the ultra?

[Bennb]

Does anyone know when these will be restocked??? Got told friday itd be delievered monday then monday morning told theyre out of stock

[BrendonH]

Short answer.

No one knows

[Bigdog1979]

When I went  to carphonew said to me when I went round a couple of shops they dont release till the 31st lol but on your side think because I said I pre ordered from ee as you can get from any network they sell for ee it's just the same they just make commission you got a problem you ring ee on your bill ee but they should fullfeild the delivery Sent from my Samsung Galaxy smartphone.

[PageyBoy]

So just spoke to Samsung and they told me they have the S20 ultra in stock and they dont know why EE are not sending the devices to people

[Doodle-s]

The difference is huge, dont buy into the current 11 series just wait for the ultra availability or the next gen iPhone. The 11 series haze been out 8 months and developed 12 months before that it's a backwards step for the cost of waiting a few weeks imo 

[BrendonH]

@PageyBoy think Samsung needs to stop lying to people. Look at my screenshot. Clearly says out of stock.