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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
17-03-2020 02:59 PM
You want Leanne to give you a date when you are getting your phones when...
1. She doesn't know who you are.
2. There is no account access on these forums
3. She knows as much as everyone else as we are waiting on Samsung to supply the phones.
17-03-2020 03:28 PM
17-03-2020 03:35 PM
@BrendonH read the post properly before posting sarcastic comments!
17-03-2020 03:38 PM
@Earle90 I preordered with currys/carphone warehouse on 25/02, still waiting, no update from them despite calls to store & promises of "we'll call you back after we contact head office". Don't see how they can guarantee new orders when the old ones have not been fulfill
17-03-2020 03:41 PM - edited 17-03-2020 03:41 PM
@Graeme1905 wheres my sarcastic reply? Its the truth they can't determine who you are and there is no account access on these forums
17-03-2020 03:42 PM
@Mf5 wrote:@Earle90 I preordered with currys/carphone warehouse on 25/02, still waiting, no update from them despite calls to store & promises of "we'll call you back after we contact head office". Don't see how they can guarantee new orders when the old ones have not been fulfill
If you ordered through Carphone Warehouse this has nothing to do with EE regardless if the network you are on is EE. Carphone Warehouse is supplying your phone.
17-03-2020 03:45 PM
arh, yeah true. what colour did you order?
just i'm more frustrated as on launch day carphone warehouse had the grey instock online for next day delivery. i was going to cancel my pre order with ee and order it. i didn't as i would have lost the free buds deal. just so wish i had of now. could of had the phone last Saturday 😣
17-03-2020 03:48 PM - edited 17-03-2020 03:49 PM
BrendonH - Don't be too hard on people. Lots of people across the county over many different providers are still looking for their phones and are all frustrated with the lack of news. We are all in the same Samsung Ultra boat as it were lol
People are just looking for any source of info they can get.
17-03-2020 03:49 PM
Hi
is there still loads of people waiting for their Samsung Galaxy s20 ultra I've heard nothing.😠😠
17-03-2020 04:22 PM
Yep ! Join the boat with hundreds/thousands of us