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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739

You want Leanne to give you a date when you are getting your phones when...

 

1. She doesn't know who you are.

2. There is no account access on these forums

3. She knows as much as everyone else as we are waiting on Samsung to supply the phones.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
Bigdog1979
Established Contributor
Established Contributor
Might not no who we are well they see email and phone number sent from even if like myself mines was ordered the 18th any info for delivery of handset from that date oh I forgot my good freind ordered on the 20th and got 10th lol surpossed they forgot a day!Sent from my Samsung Galaxy smartphone.
Graeme1905
Valued Contributor
Valued Contributor

@BrendonH read the post properly before posting sarcastic comments!

@Earle90 I preordered with currys/carphone warehouse on 25/02, still waiting, no update from them despite calls to store & promises of "we'll call you back after we contact head office". Don't see how they can guarantee new orders when the old ones have not been fulfill

@Graeme1905  wheres my sarcastic reply? Its the truth they can't determine who you are and there is no account access on these forums


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
BrendonH
Community Hero
Community Hero

@Mf5 wrote:

@Earle90 I preordered with currys/carphone warehouse on 25/02, still waiting, no update from them despite calls to store & promises of "we'll call you back after we contact head office". Don't see how they can guarantee new orders when the old ones have not been fulfill


If you ordered through Carphone Warehouse this has nothing to do with EE regardless if the network you are on is EE. Carphone Warehouse is supplying your phone.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

arh, yeah true. what colour did you order? 

just i'm more frustrated as on launch day carphone warehouse had the grey instock online for next day delivery. i was going to cancel my pre order with ee and order it. i didn't as i would have lost the free buds deal. just so wish i had of now. could of had the phone last Saturday 😣 

bluemoon2
Established Contributor
Established Contributor

BrendonH - Don't be too hard on people.  Lots of people across the county over many different providers are still looking for their phones and are all frustrated with the lack of news. We are all in the same Samsung Ultra boat as it were lol

 

People are just looking for any source of info they can get. 

Hi 

is there still loads of people waiting for their Samsung Galaxy s20 ultra I've heard nothing.😠😠

Yep ! Join the boat with hundreds/thousands of us