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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
howard72
Established Contributor
Established Contributor

Just had email from samsung heading 

The Galaxy S20 Series is available now at EE

Are they taking the mickey ?

I wonder if we will be compensated if we cant claim the ear buds in time.

Doodle-s
Established Contributor
Established Contributor

Re: Delays

3 hours ago

 

Lol @Leanne is this automated!Sent from my Samsung Galaxy smartphone.

 

THIS! Some moderator on the Facebook time line replied with.. I can imagine you're very excited I couldn't wait to get mine and its great... 

 

Cool story rub it in that you got yours 😂😂

Doodle-s
Established Contributor
Established Contributor

There's still about ten weeks to claim those according to samsun and it will probably be honoured with all thats going on in the world. 

Is it all EE pre-orders get to claim buds. I wasn't told about it when i upgraded so no idea if I'm eligible 

 

Thankyou

Doodle-s
Established Contributor
Established Contributor

If you preordered before the 8th of March the offer is open to you 

Thankyou. 

Has anyone had a rough date of when the next batch may be sent out??

I hope everyone get their hands on to s20 ultra before covid 19 take them away. 

Doodle-s
Established Contributor
Established Contributor

It varies depending on who you ask, and where in the country you are apparently! Also how many people are in the que for one. I was told stock is due this week could be up to the 23rd and again someone else told me to expect it to be up to the end of April! So... 🤷🏼‍♂️