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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
Pritstick86
Established Contributor
Established Contributor

Guys, so I just need to clarify if anyone has actually received their s20 ULTRA because EE are saying that haven't received the stock yet. Please remember Im Talking about the ULTRA and not the standard or plus variants. Thanks

Kdonna
Established Contributor
Established Contributor

S20 ultra 

Marrila
Skilled Contributor
Skilled Contributor

Same ultra 512gb 

Marrila
Skilled Contributor
Skilled Contributor

I received my ultra 512gb yesterday but I pre-ordered on the 13th 9am 

Got my s20 ultra yesterday 

Graeme2812
Established Contributor
Established Contributor

I thought that... Just can off chat to get an update on my pre-order on 4th March of an ultra and was told EE hadn't received any Ultra handsets and have only shipped the 20's and 20+'s.

 

Was told ultras should be shipping 13th/15th March. I'll obviously take that with a massive pinch of salt 😂

Bigdog1979
Established Contributor
Established Contributor
Loads have got the ultra even someone who ordered after me as his a freind I no that !Sent from my Samsung Galaxy smartphone.
Bigdog1979
Established Contributor
Established Contributor
Ordered mine 18th of feb been told 10th 13th 24th of any time after 13th lolSent from my Samsung Galaxy smartphone.

Just received my first update since preordering my s20 ultra 128gb grey on the 25th Feb, it now says "good news, your order is coming soon!" 

Pritstick86
Established Contributor
Established Contributor

Nice!! I pre ordered mine on the 28th Feb. Hopefully I won't be waiting too long. Wish they would actually update us as to what's happening 😥