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Samsung s20 ultra order

Mike197928
Explorer

I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.

 

i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order

2,739 REPLIES 2,739
Hoggar10
Established Contributor
Established Contributor

All texts and confirmations for 10th, no text or update

Tracking number recieved. Delivery today 

There telling me it's all Samsung's fault and my phones still on open order.

BlueSkies87
Established Contributor
Established Contributor

@Darryl1991 when did you order ??

12th Feb, first thing in the morning 

Just received my delivery confirmation from DPD for today

BlueSkies87
Established Contributor
Established Contributor

@Geeseboy did you only get it today ? Nothing last night ?? Just asking before i go mental at EE

Emails are coming through this morning 

Ordered mine on 11th feb (s20 ultra 128gb)

Just spoke to someone at EE and he said my order has been picked and is to be handed to the courier so I might get it today but might not (despite getting all the garbage comms that I will get it today).

He said he doesn't know anything else.

Truly shocking they have no idea what's going on. 

 

Received about 8am

Sent from Yahoo Mail on Android