cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Samsung galaxy fold z release

Halfman
Established Contributor
Established Contributor

I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.

 

Do we have a confirmed ee release date as to when I will get my product

 

Thanks

719 REPLIES 719
mikeyhmikey12
Established Contributor
Established Contributor
Everyone should flood them with calls this morning and then we can see how
many different stories we are given??
EPresley68
Established Contributor
Established Contributor

Looks like the S20 Ultra 512gb 5g scenario again 😞

I was told by a chap yesterday saying it's pretty standard to give a release date and then fall short, he said I could receive my fold in the next 8 days!

mikeyhmikey12
Established Contributor
Established Contributor
Prateek:
Perfect! Thank you for the verification.

Prateek:
Mikey, as I have checked the account, I can see that we are waiting for DPD
to pick up your order as it will be delivered as per first come first serve
basis, you will surely receive a text with the tracking number once it out
for delivery.

Prateek:
Please be rest assured, it will be delivered very soon.

Mikey: Awesome so hopefully a tomorrow delivery?
Prateek:
Yeah, it will be delivered tomorrow, you will receive a call and text
before it out for delivery:)

I will also leave the notes on the account for you, EE always want out
customers to be happy.

Thats what I had
Chris1d
Valued Contributor
Valued Contributor

If it hasn't been collected by DPD it won't be coming today. Has to go through the DPD network to your local depot. 

 

I had a messenger chat this morning and they said they didn't know when it would come and just gave me the same message about it coming when they receive stock. Really really poor. 

Halfman
Established Contributor
Established Contributor

Thats what I was told yesterday. 

 

In others words still no real confirmation. 

 

Why don't a EE manager just contact their supplier and try and get some answers. How hard can that be.

Chris1d
Valued Contributor
Valued Contributor

I've just replied to the chat saying that surely someone somewhere in EE knows when stock is arriving..it's not just going to be a surprise. A shipment would have to be booked in! 

Halfman
Established Contributor
Established Contributor

Absolutely correct.

 

Just strange how so many members of EE staff is saying so many different things to their customers 😳 

EPresley68
Established Contributor
Established Contributor

EE - No1 Network for 5g

 

Bottom of the league when it comes to Pre-orders

Rachel1977
Established Contributor
Established Contributor

Just been told stock is in and starting dispatch today! 🤷‍♀️ how true that is is anyones guess. I took today off work and may need Monday too at this rate so im already out of pocket!! 🤦‍♀️