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16-09-2020 10:51 AM
I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.
Do we have a confirmed ee release date as to when I will get my product
Thanks
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21-09-2020 06:23 PM
Finally got the text!!! Whoop!!!!! Coming tomorrow at 12-1pm!!!!!
21-09-2020 06:24 PM
Good news 👏
21-09-2020 06:37 PM - edited 21-09-2020 06:52 PM
Over the moon!!! Just had a text from dpd and my mystic black fold 2 is winging its way to me here in Worcestershire tomorrow. Was ordered (upgrade from original fold) on day it went on sale with EE.
Still fustrating that EE as a company have handled this so badly!! Their staff have been amazing as always but sadly their processes fail their staff and customers. I'd love to say they will learn by this but sadly being "the biggest mobile communication provider" in the UK I don't think they actually care what their customers or staff actually think.
As a minimum they should still be matching Samsung compensation of £50 and Galaxy buds for it being delayed but I think we have more chance of finding unicorn poop 😂
21-09-2020 06:40 PM
21-09-2020 06:40 PM
😅🤣😂
21-09-2020 06:42 PM
@mikeyhmikey12 ive nothing either! 🤷♀️
21-09-2020 06:42 PM
You'll get it mate....don't worry
Me personally, I'd still expect some form of compensation cause despite me getting it....the last few days have been quite tense and felt like I had to constantly ask what is going on as communication is poor.
Let see what happens in the coming days
21-09-2020 06:44 PM
hi all. A glimmer of hope for you that haven't had a text.. I haven't had a text but the order is now showing in progress on the dpd app ..
Have a look 👀
21-09-2020 06:45 PM
Yeah same @Dinos87 ....I saw an update on the dpd app before I got text and email
21-09-2020 06:47 PM