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16-09-2020 10:51 AM
I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.
Do we have a confirmed ee release date as to when I will get my product
Thanks
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22-09-2020 10:43 AM
What department are telling you guys it's been picked?
Everytime I call i'm just getting the usual spiel about stock issues ...
Pre ordered as an upgrade 3rd Sept - mystic Black
22-09-2020 10:45 AM
Chris is delivering number 9, you are delivery number 17... Chris is approximately 30 mins away.
ffs Chris put your foot down!!
22-09-2020 10:51 AM
Mines been picked as well apparently, just got to wait for the DPD text! I just picked option 3 for upgrades and they told me. Had the new watch sitting there since Thursday waiting to be used!!
22-09-2020 10:51 AM
Just got notification from dpd my phone will be here on the 24th.
Can't wait now
22-09-2020 10:52 AM
@seasn believe you should complain mate as it doesn't seem like it's 'first come first serve' as they are making it out to be
All...mine should be here in approx an hour!! Can't come soon enough
22-09-2020 10:53 AM
@Chris881 ive got the new watch too! It arrived Sunday and im well impressed with it.
22-09-2020 10:54 AM - edited 22-09-2020 10:55 AM
@Rabia86 just went off on the phone to the poor guy who answered in Upgrades..
£30 compensation, or to cancel my order they offered... I couldn't help but laugh and tell him how ridiculous that was..
Otherwise was told to wait for stock...
Will be calling again to chase tomorrow.
22-09-2020 10:55 AM
Regarding you collating those of us that were offered compensation, I was offered £30, though they didn't say if this was a bill credit or refund to my card or when it would be processed.
22-09-2020 11:00 AM
@seasn hopefully you get notified today.
I downloaded the dpd app and was this that notified me there
And also just got a text from EE
I ordered mystic black on the 7th.
22-09-2020 11:03 AM - edited 22-09-2020 11:04 AM
Just called. Mine has been picked according to EE after checking my account. They said i should get it tomorrow. Do i believe this? Not really.
I ordered mystic black on the 14th.
@Rachel1977 Did yours arrive in the end?
Also i sent @ziggymon my transcripts other day. Did you have any luck on the comp?
For those asking which line they went through too. I did option 1, 2, then 4. Always do that.