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Samsung galaxy fold z release

Halfman
Established Contributor
Established Contributor

I have pre ordered the fold z and had conflicting information from EE, such as the 18,21 September and we have no date so no one should be giving out a date is what I have been told.

 

Do we have a confirmed ee release date as to when I will get my product

 

Thanks

719 REPLIES 719

What department are telling you guys it's been picked?

 

Everytime I call i'm just getting the usual spiel about stock issues ...

 

Pre ordered as an upgrade  3rd Sept - mystic Black

JonCameron
Established Contributor
Established Contributor

Chris is delivering number 9, you are delivery number 17... Chris is approximately 30 mins away. 

 

ffs Chris put your foot down!!

Mines been picked as well apparently, just got to wait for the DPD text! I just picked option 3 for upgrades and they told me. Had the new watch sitting there since Thursday waiting to be used!! 

Just got notification from dpd my phone will be here on the 24th.

 

Can't wait now

@seasn believe you should complain mate as it doesn't seem like it's 'first come first serve' as they are making it out to be 

 

All...mine should be here in approx an hour!!  Can't come soon enough 

Rachel1977
Established Contributor
Established Contributor

@Chris881 ive got the new watch too! It arrived Sunday and im well impressed with it. 

@Rabia86 just went off on the phone to the poor guy who answered in Upgrades..

 

£30 compensation, or to cancel my order they offered... I couldn't help but laugh and tell him how ridiculous that was..

 

Otherwise was told to wait for stock...

 

Will be calling again to chase tomorrow.

JonCameron
Established Contributor
Established Contributor

@Dinos87 

 

Regarding you collating those of us that were offered compensation, I was offered £30, though they didn't say if this was a bill credit or refund to my card or when it would be processed.

@seasn hopefully you get notified today.

 

I downloaded the dpd app and was this that notified me there 

 

And also just got a text from EE

 

I ordered mystic black on the 7th.

Just called. Mine has been picked according to EE after checking my account. They said i should get it tomorrow. Do i believe this? Not really.

 

I ordered mystic black on the 14th.

 

@Rachel1977 Did yours arrive in the end? 

 

Also i sent @ziggymon my transcripts other day. Did you have any luck on the comp?

 

For those asking which line they went through too. I did option 1, 2, then 4. Always do that.