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Community Activity
Router flashing orange
Hi, my router continually flashing orange, I’ve rested it and re-wiring and everything. Nothings helping
Resolved! Text offering me double data
Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks
5G standalone (SA)
will EE Mobile get 5G standalone (SA) this year
Tv freeze during adverts
Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...
Apps Constantly Freezing
Hiyet again, EETV keeps freezing.ITVXwatching content, screen goes blank with no sound…. 10mins later no change. I have to go back to “Home” and restart.GBNewswatching content, freezes after less than 5mins. I have to click “go back” or “home” to res...
ITVX
Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!
My phone won’t ring on normal mobile in Australia on roaming only whatsapp
My phone won’t ring on normal mobile in Australia on roaming only whatsapp. Also 150 number and other number won’t ring though I have pod for roaming. How do I contact Ee and sort out this problem?
WiFi calling.
Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of th...
Unable to activate Apple TV+ subscription
I have just switched to EE broadband and TV and can apparently get six months of Apple TV+ for free. However, whenever I try to activate this in the EE app, I get an error message at the point when it will apparently take me to the Apple website to s...
Smart Hub Pro SH4-1 Firmware
I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1
