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Unable to see any billing or statements
I am unable to view any of my bills when logging into my account either online or via App. Not been able to see anything for a few days at least. Have spoken to EE who promised a call back but I have yet to speak further. Is anyone else having sim...
connection
Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...
Resolved! Apple Pay not an option?
I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.
Resolved! Wifi calling suddenly stopped working on return from holiday.
Mobile signal is poor where we live, so we normally use Wifi calling. However, it just stopped working. EE call centre are adament its not a router issue, but i'm not convinced. Its the same problem on 3 iphones and 2 android phone (Samsung & Google)...
EU roaming no frills unlimited plan
Recently moved from BT ( with roam like home) to EE no frills unlimited data. Told that EU roaming included but it offers me to buy a pass for £15 per week. However under ‘Standard pay monthly roaming costs’ it states that calls data and texts with...
Purchased Samsung TV with TNT Sports - cannot activate the sports anywhere
Purchased the DU8000 Samsung TV via add to planWas supposed to have a 24 month TNT Sports included I’ve been through my account and can only find options to buy TNT sports rather than activating it
Resolved! Can’t make calls locally or internationally
Hi, I am currently in Australia and have been trying to make calls both locally and back to the UK. But when I make the call the phone just says “Calling…” and never makes the connection. I have an Apple iPhone 11. I set up roaming and have been rece...
EE Mobile Intenet - great in online games but choppy in browser
Hello,I've using GL-X3000 router with 5G EE sim.My connection is fine in online games, but is very choppy in browsing web pages. Connection will be fine for a moment, then it will hang for 10-20 seconds, then fine again. When gaming, it is stable for...
Order status page still not working.
The order status page is still out of action. Any idea if this will be looked at? Should I wait a week, a month or a year before checking again? thanks.
Will my internet speed get faster if Openreach upgrade my cables to full fibre
I wanted to ask a question, when Openreach upgrades you're cables to full fibre ,will the internet on my router be faster and I did some research that ee automailly upgrades you're speed when full fibre cables are installed but my family using right ...
