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Community Activity
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
Keep my old number
Hi I have entered my pac code yesterday but still have number provided, do I need to do something???
Digital Voice issues
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
Cant buy packs with credit or pay by a card
I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Unable to claim my Google One 2TB after upgrade even with text message link
Can I just say that the EE website and app is absolutely awful. After struggling and failing to upgrade my phone via the app and website I finally gave up on a new phone (went to the phone company which worked out cheaper overall for the device). I m...
Xbox Game Purchases
We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...
Possible scam call
My partner has just received a call from an alleged EE number calling from Durham. The call was to say they can give a discount of 30% on the monthly bill. The caller spoke with a foreign accent and very broken English. When my partner asked why the...
EE APP - We can't load your information
I can't log into the app to start an online chat as it states 'We can't load you information right now', however this phone number is linked. It has been like this for some time now.Is there any other way to speak to someone virtually?
Coverage status
Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...
