Community Activity

BT Smart Hub 2 & 5 WiFi Extenders on EE Broadband

I have recently switched my BT contract to a full works EE contract with broadband, mobiles & TV (& currently wishing I hadn’t) The EE TV is nowhere near as good or easy to use as Sky but more of an annoyance is that our WiFi seems to keep dropping o...

Checking my bill

Just joined EE a few days ago so far been ok on the broadband part Been trying to check my bill on the website and app but all i'm getting is Sorry, something's gone wrong Please refresh the page or have another go later when we've fixed things. Is t...

freeminuteone

Hello!today I received a screen cleaner from EE also inside the boxwas a card saying "HAVE A FREE CASE AND SCREEN PROTECTOR BUNDLE ON US".Seems great, so I go onto the website expecting it to show me the free case bundle, but it doesn't.So I go on th...

Always connected what a joke

I have the all singing all dancing always connected broadband (4g hub kicks in if internet goes down)2 days ago  main hub stops working 4g kicks in,so far so good.until I phone tech support after numerous test the main hub is found to be faulty new o...

Graemee by Investigator
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Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

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Broadband connection drops daily

Hi, I moved to EE  full fibre to the house broadband in December.  I have a Sky Q box dating from May 2024.   All was well till this week when the internet connection drops almost daily.   I unplug Sky and there’s no problem resetting.  I don’t have ...

Sarah1948 by Investigator
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  • 44 replies
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Resolved! Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...

Final EE Bill

Hi,My EE account's just been closed as I've switched my mobile number to a different provider, & on the EE website & app there's an option to check my final EE bill, but when I click on it, it only shows up the most recent bill that I paid. Is there ...

gjmurphy by Explorer
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  • 2 replies
  • 0 Helpful