SIM FAIL

Cjhickey
Visitor

HI 

 

I HAVE RECENTLY JUST BEEN USING MY PHONE AND ALL OF A SUDDEN ITS COME UP SIM FAILURE NO SIM INSTALLED, There is and I have reset phone and tried Turing AP mode off and on and still nothing ? paym I phone 11 pro only had 6 months ? 

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Cjhickey ,

 

Welcome to the community,

 

Have you rebooted your phone to see if that makes any difference. Also take your SIM card out, give it a wipe and then put it back in and see if the SIM card works. Do you have another phone where you could put your SIM card in to see if the SIM card is faulty?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.