S21 order

lh2794
Investigator
Investigator

‎24-09-2021 02:46 PM

Hello,

 

I ordered a S21 5G via online chat. I made a change to my original order to one that was showing in stock and was confirmned to be in stock by the agent.

 

I was told it would be dispatched the next day but when I have checked my tracking it says ‘awaiting confirmation’ for delivery date and has ‘your back order is confirmed’

 

Does this mean I am going to have a longer wait?

0 Helpful
2 REPLIES 2
DrBell18
Established Contributor
Established Contributor

‎24-09-2021 02:55 PM

Greetings @lh2794,

 

Please refer to the following post Galaxy S21 Series Orders for more information about these back-orders.

-------------------------------------------------------------------
iPhone 12 Pro Max 512GB - Pacific Blue
Forensic Cybersecurity MSc
0 Helpful
lh2794
Investigator
Investigator
In response to DrBell18

‎24-09-2021 05:18 PM

Thanks. I had read it.

 

thing is I specifically asked and had confirmation that the phone was in stock and was told it would be dispatched today which is why I am now wondering why it’s showing as a back order.

0 Helpful