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24-09-2021 02:46 PM
Hello,
I ordered a S21 5G via online chat. I made a change to my original order to one that was showing in stock and was confirmned to be in stock by the agent.
I was told it would be dispatched the next day but when I have checked my tracking it says ‘awaiting confirmation’ for delivery date and has ‘your back order is confirmed’
Does this mean I am going to have a longer wait?
24-09-2021 02:55 PM
Greetings @lh2794,
Please refer to the following post Galaxy S21 Series Orders for more information about these back-orders.
24-09-2021 05:18 PM
Thanks. I had read it.
thing is I specifically asked and had confirmation that the phone was in stock and was told it would be dispatched today which is why I am now wondering why it’s showing as a back order.