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04-05-2020 07:59 AM
I have recently purchased a IPhone 11 pro max. I have gone on to the trackong info provided by DPD and it says that a return to consignor has been requested and that the phone is noe being returned to EE. Can I get an explanation onto what happened or at least what might have happened to cause this?
04-05-2020 01:36 PM
Hi @B_Robbo,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to take a look at your order if you get in touch.
Thanks
James
04-05-2020 03:06 PM
Since I don't have am EE phone number yet how do I to contact anyone about the order?
Everything seems to need an EE phone number and the Join EE chat is currently closed.
04-05-2020 03:11 PM
Hi @B_Robbo,
If you are a new EE customer, please contact our sales team on 0800 956 6000.
Thanks
James