Order dispatch

[Gem5949]

Order for iPhone 11 was placed last month on the 24th I received a confirmation email and the £50 was taken from my account. I have had no further correspondence regarding the order. No dispatch info or tracking number. 
is this situation normal?

As I expected to hear something by now. 

[James_B]

Hi @Gem5949,

Welcome to the EE Community. 🙂

You'll receive a text message from DPD with your tracking details as soon as your delivery slot is confirmed.

Thanks

James