Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3283 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 17649 Views
  • 51 replies
  • 65 Helpful

Phone order tracker

Hi,  I ordered a phone on Friday getting a confirmation email saying it would take 24 hours for the order to be dispatched, but I haven't heard anything since. Is there any way of knowing when to expect it?  Thanks

Online order

Hi, I've placed an order on ee website on 25 april and I have a confirmation email ,money have been taken from my account and I have no clue when it is going to arrive . Order number : xko********Can you ,please tell me something about it !? Cheers !

miki13 by Investigator
  • 640 Views
  • 7 replies
  • 4 Helpful

Re: Introducing our new unlimited plans

Hello,  My Partner is interested in taking out the £34 unlimited plan (£30 with 10% discount for additional line) as an additional line, is there a cooling off period for this and if so how long for?  We need to make sure the plan is appropriate for ...

apt_ by Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful

Account Takeover

How long does the process take for the account holder to be changed over to a new one?

Ijonson by Investigator
  • 942 Views
  • 9 replies
  • 0 Helpful

Delayed delivery

I made an order over a week ago for an iPhone 11 paid £50 upfront and was told it would be delivered within a day. Obviously wasn’t expecting this due to current circumstances. However I haven’t received any further information in regards to where my...

Delivery

I upgraded to a new device yesterday via phonecall and paid for weekend delivery by DPD. I have not recieved an email confirmation and no deliveries are showing up on my DPD App.

no order delivery date

I have recently joined EE by purchasing a monthly contract and a new phone, order was payed and put through on the 24th April and still haven't had a confirmation email on when it will be delivered.  kindest regards Lewis

delivery

Hi,I applied and payed for a monthly pay phone that was supposed to be delivered yesterday.I received the confirmation text at 4 pm, saying that the delivery was coming between 10:57 and 11:57.I am at home, so I couldn't have miss the delivery. i che...

ValeTina by Visitor
  • 405 Views
  • 1 replies
  • 0 Helpful