Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Re: No order delivery date

I have placed an order for an upgrade. It stated in stock and dispatched within a day. Had confirmation emails but then nothing. I ave emailed and had zero response. My partner has ordered a phone from a different website which was delivered the foll...

Turning off predictive text on MobiWire Oneida

Hello.  How can I turn off the predictive text on MobiWire Oneida 2.8? It doesn't help me at all. I never liked predictive texting but in this phone I find it impossible to make it stop. Any ideas? 

ac348844 by Explorer
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  • 2 replies
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No delivery or tracker

Ordered a iPad Saturday got told I’d have it Monday, tracking wouldn’t work so rang yesterday and was told now out of stock so could cancel that order and upgrade to the bigger one an will get that today instead. So still sat waiting an no tracking i...

Robrad74 by Explorer
  • 522 Views
  • 3 replies
  • 0 Helpful

Excellent feedback

Just wanted to say a massive Thanks to Shane who I believe is working from your Watford call centre. Either way he was from your technical team and was an absolute diamond. He really looked outside the box to help me resolve an issue with my services...

Delivery

Just ordered a new phone online, old one is completely broken will I get an email update ? Or is it only a text as obviously I’m not receiving them at the moment 

Shona4 by Visitor
  • 433 Views
  • 1 replies
  • 1 Helpful

BEING CHARGED WRONGFULLY

I took out an upgrade on my business account before the end of 2019 in Harrow St Annes branch, London, and was offered 2 watches instead of a discount. I was also advised in store when I wanted to cancel my sim only  card that they would reduce from ...

zed110 by Explorer
  • 539 Views
  • 5 replies
  • 0 Helpful

MY SIM CARD STILL NOT BEEN DELIVERIED YET SINCE 27.APR.2020

I HAVE ORDERED A EE CONTRACT SIM CARD ON 27.04.2020. BUT STILL NOT RECEIVED YET, TRY TO CALLED CUSTOEMR SERVICE, ON FIRDAY 01.05.2020, SHE TOLD MY WILL DISPACTH AS PRIORITY DELVIKEYR WHICH WILL ARRIVE ON 02.05.2020. BUT DID NOT HAPPENED. PLEASE ADVSI...

FENG by Visitor
  • 436 Views
  • 1 replies
  • 0 Helpful

Return to consignor requested?

I have recently purchased a IPhone 11 pro max. I have gone on to the trackong info provided by DPD and it says that a return to consignor has been requested and that the phone is noe being returned to EE. Can I get an explanation onto what happened o...

B_Robbo by Explorer
  • 4861 Views
  • 3 replies
  • 0 Helpful