Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Order not dispatched

I ordered a Samsung watch and have had no dispatch information even though it says in stock. I am unable to track the order and cannot get through on the phone. Any ideas?

Online upgrades

Anyone know how long New online phone upgrade orders are taking to complete 

Cokse by Investigator
  • 529 Views
  • 7 replies
  • 0 Helpful

New phone upgrade delivery

I ordered a new iPhone SE as an upgrade on Monday. The order was confirmed by e-mail. I have heard nothing since? Obviously, Covid 19 Will have placed a considerable strain upon your services? However, any advice on when the phone will be delivered? ...

Murdo1 by Investigator
  • 569 Views
  • 10 replies
  • 0 Helpful

Upgrade Watch

Hi, I want to upgrade my watch that I don't have anymore, so when I try to upgrade , I can't recieve the security pin....... HELP

Popd0gg by Visitor
  • 534 Views
  • 1 replies
  • 1 Helpful

Complete an order

Good morning! I have applied yesterday for a phone everything went good I received the email confirmation saying you just need to ask me a bit more details about my order and I have to call you which I am doing since yesterday evening. Is there any c...

alina63 by Investigator
  • 1462 Views
  • 3 replies
  • 1 Helpful

incorrect order number

hi,  I placed an order for a smart watch yesterday. I phoned up to see if it had gone through okay and the chap on the phone said it had an incorrect order number and has failed?   [mod edit: please do not post order numbers on the public board. Than...

EmmaAnn by Explorer
  • 493 Views
  • 3 replies
  • 0 Helpful

Change address

hello .. monday i have an appointment with the technician for the installation of the internet..i need to change the home address because wrong..how can i do?

Delivery

I've ha no confirmation regarding delivery and was just wondering if there is currently a delay 

El7 by Explorer
  • 546 Views
  • 8 replies
  • 1 Helpful

received an order confirmation but no email of despatch

hi ,  i have received an email confirmation 3 days ago but I have not heard off EE regarding a despatch. money for the phone has left my account...  i have an order number and entered this into the tracker and it says' sorry we cant track your order ...