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25-09-2021 01:51 PM - edited 25-09-2021 01:52 PM
Good afternoon all, I have just received my new iPhone 13 Pro today. As I have upgraded early, I have to return my older iPhone 12 Pro. I only got the new phone delivered by DPD and no box where to send my older phone back to EE. Will I get it separately in the next few days?
25-09-2021 01:57 PM
Hi @Lorenzo94
Thanks for coming back to the community.
The trade in pack will be sent separately by post.
Thanks 🙂
Leanne.
25-09-2021 02:25 PM
Thank you very much for clarifying this ☺️
25-09-2021 02:30 PM