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25-09-2021 02:16 PM
Just got my IPhone 13 through and installed the sim the plan I selected was a £73 a month with £15 trade in with a payment of £58 a month.
however on my bill the monthly charge is £78 a month with extra charges of £30 which hasn’t been used yet
is there a way to correct this
25-09-2021 02:19 PM
Hi @Stevenalchin
Thanks for coming to the community.
If you get in touch with our Mobile Care team on 150, they will get your plan and bill looked into for you.
Let me know how you get on 🙂
Leanne.
