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Replacement sim

Pumpkin111
Visitor

‎01-11-2020 08:11 PM

I have recently got a new Sim. I used to be on Pay as you go, but now I’m on a contract with someone else. I took the old sim out, but the My EE app is still connected to the old sim? It’s asking for confirmation from the old sim, except I don’t have a device to put the old sim in. Please help, thanks 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-11-2020 10:04 PM - edited ‎01-11-2020 10:05 PM

Did you port your no. to the someone else?

 

Why are you using the EE app still when your on another network? Why do you think the EE app is is gonna handle a no. on  another network? It's only for EE nos. Uninstall it!

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